That 20% off costs more than 20%
Your product cost doesn’t drop when you discount, so every point off the price comes straight out of profit. The real question is how many extra units you have to sell just to land back where you started. Most stores have never run that number. Here it is.
Example
50% margin, 20% off.
A discount is the easiest sale to make and the easiest profit to lose
You run a sale, revenue spikes, and somehow the month is less profitable.
A standing discount code trains customers to never pay full price.
You stack a promo on a thin-margin product and quietly sell it at a loss.
You judge a sale by units moved, not profit kept.
You match a competitor’s discount without knowing if your margin can take it.
You’ve never calculated the extra volume a discount actually requires.
What your discount really costs
Two numbers tell you the core answer. Add your order value and volume to see the profit cost in dollars.
Enter a margin and discount each between 1 and 99%.
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Before you hit publish on that promo
- Decide the goal first: clear stock, acquire a customer, or hit a tier. “Boost sales” is not a goal.
- Protect thin-margin products. Exclude them from blanket codes.
- Prefer a free gift or threshold offer over a percentage off when you can. It often costs less margin for the same nudge.
- If repeat purchase value is high, a discount that loses on order one can still win on the customer. Know which case you’re in.
Formula: extra volume to hold profit = margin ÷ (margin − discount) − 1; profit given up per order = AOV × discount. Verified against standard retail break-even examples (a 20% discount on a 40% margin requires 2× the volume). Results are estimates based on the numbers you enter.
If you’re discounting to force conversions, fix the conversion instead
A lot of habitual discounting is really a patch over a store that doesn’t convert at full price. The Conversion Sprint finds why people hesitate and removes it, so you sell more without giving margin away. 14 days. Fixed price.
FAQ
Counting on ads to move discounted stock? Check your ROAS floor.
The Break-Even ROAS Calculator shows the minimum return your ads need before they make money.
Run the Break-Even ROAS Calculator →