The manual work running your business is the most expensive thing you do.
I find what you do by hand every week. Then I automate the parts a machine should handle. Audit $497 USD. Sprint from $3,500 USD.
The Problem
Every week, you do work a machine should be doing.
You tag customers by hand in Klaviyo. You update marketplace listings by copy-paste. You answer the same five support questions over and over. You rebuild the same Monday metrics spreadsheet from three platforms. You chase returns in a Notion doc. You read every wholesale email yourself.
Each task feels small enough to ignore. Together, they are 10 to 15 hours a week of founder time, paid for at the wrong rate.
This is not what you hired yourself to do.
The Money Math
Do the math on the hours.
If your time is worth $100 an hour to the business, 10 hours a week on manual ops is $40,000 a year of misallocated founder time. Some of you are well past that.
Most of these tasks have a fixable shape. They repeat. They follow rules. They produce predictable outputs. That is the exact profile of work that automates cleanly with the tools already in your stack plus an AI API.
The Sprint replaces that manual work for a one-time $3,500 build and roughly $50 to $200 a month in tool fees. It pays back in the first month for most stores I have looked at.
What I Automate
Common builds I deliver inside one Sprint.
- Customer service triage.AI handles the recurring patterns (shipping, sizing, returns status) and routes the rest to a human with full context. Built on Gorgias, Zendesk, or your existing inbox.
- Customer segmentation in Klaviyo or Shopify.Auto-tagging by behavior, lifetime value, last purchase, and product preference. Your flows finally fire on the right audience.
- Weekly metrics reports.One automated pull from GA4, Shopify, ad platforms, and marketplaces into a single dashboard or email. Replaces the Monday spreadsheet rebuild.
- Marketplace listing sync.Amazon, eBay, Etsy. Pricing, inventory, and content changes propagate from one source of truth.
- Returns and RMA pre-screening.AI reads the return reason, validates eligibility, routes for approval or auto-approves where rules allow.
- Review request flows.Smart timing per product type and per customer behavior. Not a blanket 14-day email.
- Wholesale and B2B lead qualification.Inbound inquiries get scored, routed, and pre-filled into your CRM before a human opens them.
- Inventory anomaly alerts.When stock counts drift across channels, you get notified. Not next week. Now.
- Order tagging and routing.Orders auto-tagged by fulfillment type, region, gift status, or any rule sitting in someone's head.
- Internal SOP automation.When X happens, do Y. Cleanly, repeatably, and documented.
This is not the full list. The Audit finds which of these (and which others) cost you the most hours in your business specifically.
Scope
What is in scope, and what is not.
In scope
Any automation that lives in or near your e-commerce stack. No-code or low-code tools (Zapier, Make, n8n), AI APIs (Claude, OpenAI), and scripts I build and maintain myself.
Out of scope
Custom accounting software builds. Full HR system overhauls. Ground-up custom development.
If the Audit surfaces a need that falls outside that line, I tell you. If you want me to scope it with a vetted partner I trust, I will. Either way, you stay informed and I stay the point of contact.
Two Ways to Start
Diagnose first, or build now.
AI Automation Audit
A discovery-led teardown of where manual work lives in your business. I watch how your team actually operates inside your tools, then rank 3 to 5 automation opportunities by hours saved and build complexity.
- The workflows costing you the most hours
- The automation that replaces each one
- The tools required and their cost
- Estimated hours saved per month, per build
- A ranked priority order
AI Automation Sprint
I build and ship the top automations from the Audit. Usually 2 to 4 in a single Sprint, depending on complexity. Larger multi-system builds take the full 14 days for one automation.
- Automations live and tested in your stack
- A documented SOP for each one
- A handoff guide your team can maintain
- A 30-minute walkthrough call
Timeline
How each one runs.
Audit
Sprint
Pricing
Fixed price. No surprises.
All prices in USD. Bigger builds (4-week or multi-system projects) are scoped after the Audit and quoted separately.
Straight Talk
What you do not get: a 40-page AI strategy deck. A list of vendors. A subscription to my opinions about AI. A retainer pitch. Generic ChatGPT advice repackaged.
You get the manual work mapped, the automation built, and your hours back.
Step 1 of 2: Secure Your Audit
Book the AI Automation Audit, $497 USD
Pay to lock in your spot, then tell me about your business below. 72-hour turnaround.
- 📧Grant read-only access to your stack: your platform, Klaviyo, helpdesk, marketplaces, and analytics to access@ecommdecoded.com
- ⏱️Your 72-hour clock starts after I confirm access. I'll email you when the audit officially begins.
- 📄An invoice is emailed to you after payment for your records.
🔒 Secure checkout via Stripe | One-time payment
Tell me about your business
Booked the Audit above? Fill this out and your 72-hour clock starts once I confirm access. Want a Sprint instead? Skip the payment, fill this out, and tell me what you need. I reply within 1 to 2 business days.
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