Privacy Policy
Last Updated: March 22, 2025
Introduction
At Ecomm Decoded (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide to Us
- Contact Information: Name, email address, phone number, and business details when you contact us or request a consultation.
- Business Information: Details about your ecommerce business, technology stack, and costs when you engage with our services.
- Communication Records: Records of your interactions with us, including emails, calls, and consultation notes.
Information Automatically Collected
- Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. For more information, please see the “Cookies” section below.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and respond to your inquiries
- Communicate with you about our services
- Analyze usage patterns to enhance website performance
- Protect against fraudulent or unauthorized transactions
- Comply with legal obligations
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as email delivery, data analysis, and payment processing.
- Business Partners: When necessary to provide services you’ve requested.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing activities
- Opt-out: Opt-out of marketing communications
To exercise these rights, please contact us at privacy@ecommdecoded.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no data transmission or storage system is guaranteed to be 100% secure.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.
Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
Contact Us
If you have questions about this privacy policy, please contact us at:
- Email: privacy@ecommdecoded.com